Here are just a few of the programmes Mark and Nick have made together…
Check & See – Royal Mail
When a letter goes through the wrong door it upsets customers and damages Royal Mail’s reputation. And it doesn’t need to happen. So ‘Please Mr Postman… check and see’ is the theme of this film alerting frontline postal staff to a very real problem and offering them a simple solution.
Post Office® Broadband – Post Office Ltd
The new broadband service was perhaps the most sophisticated product the Post Office had launched to date and called for product knowledge and sales skills to match. Our film used a ‘Windows’-style look as a way of presenting detailed market and product information and offering
examples of professional selling techniques.
Know the Rules – Metronet
It’s not always easy to get a largely casual workforce to take notice of safety requirements before starting a maintenance shift on London Underground. This short animated film was designed for showing on site so everyone would recognise the dangers, understand the correct procedures and, above all, know the rules.
The Rowland Hill Fund – Rowland Hill Fund
The Rowland Hill Fund helps Royal Mail Group employees and pensioners in time of need. Relying heavily on donations and requiring a high profile to reach people who may need them, RHF found a short film featuring recent good-news stories for showing internally and on their website was the answer.
The Partnership – Parcelforce Worldwide
One way for Parcelforce to cut costs was to subcontract deliveries to owner-drivers. So as a way of encouraging more staff drivers to take the plunge, we went on the road with five new entrepreneurs to find out how becoming self employed had improved their lives and their income.
Logistics Information Technology Strategy – RAF/IBM
The planned £400m integrated network would replace a mountain of paperwork, improve purchasing and supply and keep more aircraft operational. And a glimpse of the near future, making the often-forgotten maintenance and supply staff the stars of a new, computer-based, cost-efficient and more secure Royal Air Force, helped explain it.
Post Office® Credit Card– Post Office Ltd
A magician’s sleight of hand helped launch this new product to the internal audience. What’s in his wallet? Not only the card but details of all the features and benefits that helped ‘sell’ the card to branches before offering them suggestions on ways to sell the card to their customers.
Activate – AEA/ETSU
With too many UK science-based companies failing to understand the science of getting R&D grants from Brussels, the DTI established the ‘Activate’ service to explain how. This film promoted Activate to SME’s in the chemicals, plastics and rubber industries by showing the difference grants were already making to successful applicants.
Pensions: the Facts – Royal Mail Group
The difficulties with the Royal Mail Group pension fund are common knowledge. But explaining the issues, the underlying causes and the alternative options to the entire membership ahead of any changes happening, required a series a films involving senior management, pension scheme members, actors, graphics and some very careful scripting.
The Royal Navy Today – Royal Navy
A series of four public relations films, aimed at opinion formers and the public at large, that show how the Royal Navy continues to defend Britain’s interests worldwide, on, above and below the waves – and on land – and present the Navy as offering the taxpayer value for money.
Pricing in Proportion in Perspective – Post Office Ltd
When Royal Mail started charging by size as well as weight, Post Office branches bore the brunt of it. So as well as explaining to branches how ‘PiP’ works and why it is necessary, this programme addressed objections, corrected misunderstandings and helped counter staff see new opportunities to help customers.